PSU Beaver offers a comprehensive portfolio of training programs that can assist with the management of your human resources. These programs can be customized to fit your specific workforce needs. They cover a broad spectrum of topics including, but not limited to, interpersonal communications, learning agility, emotional intelligence, retention, personal mastery and other important skills that can impact the operation of your day-to-day business.
Human Resource Related
These programs include topics related to HR Basics for new managers, developing and/or retaining employees, managing organizational change, selection interviewing, giving constructive feedback, developing employees identifying employee threats, sexual harassment, drug-free workplace and more.
These programs include topics related to cultural competency, workplace ethics, internal and external communications, team building, motivation, transitioning into leadership and others.
Sales and Customer Service
These programs include topics related to customer-driven management, consultative sales, customer service, marketing, sales management fundamentals and more.
These programs include topics related to emotional intelligence, learning agility, project management, prioritization of tasks, ethical decision making, understanding others, analyzing problems and more.