The following courses are approved by the PA Department of Public Welfare for personal care home administrators.
These courses comprise a one-day session (eight hours of continuing education) on Saturday, October 22, 2016.
Anger in the Workplace
8 a.m. to noon
Learn healthy strategies and interventions to utilize in order to decrease symptoms of aggressive impulses.
1 p.m. to 5 p.m.
Learn how to utilize non-aggressive vocabulary, empathy in communication, observation versus judgment, and genuineness of emotion.